How to format Confluence links: URLs, emails, phone numbers

URLs

each URL must start with 'http://' or 'https://'.

Emails

Confluence supports advanced mailto: link formatting to prepopulate an email when the link is clicked. The email is normally created in the desktop client as it is the default on most computers.

must start with 'mailto:' followed by the email
- e.g. mailto:info@easyapps.app

Multiple emails

When a user clicks on the link it prepopulates the To field with multiple emails.

mailto:email@example.com, secondemail@example.com, anotheremail@example.com

CC and/or BCC

To add CC and BCC to your email, use the cc or bcc parameter.

mailto:email@example.com?cc=secondemail@example.com, anotheremail@example.com, &bcc=lastemail@example.com

Subject line

Include a prepopulated subject line.

mailto:email@example.com?subject=Subject line text

Body text

Include a prepopulated body text.

mailto:email@example.com?body=Body text

Combine parameters

mailto:email@example.com?cc=secondemail@example.com, anotheremail@example.com, &bcc=lastemail@example.com&subject=Mail from our Website&body=Some body text here

Phone numbers

tel: format is not fully supported. The '+' for international calling does not work. Hover over and click on ‘tel:+’ and you will see that it is invalid.

A number only works for callers from within the same country and if the number is written in the URL exactly as if dialing within the country. Links starting with ‘tel:’ can only have numbers. Example in North America ‘tel:2025557777'.

The only way to use 'tel:+' is to get an HTML macro app from the Atlassian Marketplace so that you can use HTML on the page. Here is an example as to what you could add inside such a macro to make the phone number usable for users in any country:

Atlassian does not have short term plans to fully support the tel: standard (see closed feature request).